Friday, February 18
Originally we had booked tickets from Medellín to Cusco arriving the morning of Sunday, February 20. We read that you should get train tickets to Machu Picchu many months in advance and to spend little time in Cusco before heading to Aguas Calientes (where Machu Picchu is) because Cusco is actually at higher elevation. So we got our train tickets for the afternoon of February 20 with plans to do MP early Monday, Feb 21.
Well first thing to go wrong was total cancellation of the original flight. We had booked through Viva airlines, which is Colombia’s version of Spirit. I spent many hours on their website trying to chat with a representative to change the flight without a fee and their internet kept dropping. Finally they said they changed it to a day earlier and we took a screenshot of the new itinerary which was smart because we never got an email confirmation. When we tried to check in online we kept getting error messages so I was skeptical whether we had a flight at all.
Luckily, at the airport in Medellín we were able to check in and they were totally nonplussed about it. We had a 19 hour layover in Lima from 8:30pm Friday to 3pm Saturday which worked out well for us to stay in Lima for one night. We had earned enough Marriott points through our Bonvoy credit card (#notanadd but Marriott feel free to start paying me for this free influencing) that we could stay for free at the Marriott AC in the touristy area, Miraflores. We got an Uber from the airport to the hotel and marveled at the Uber culture at the Lima airport where the driver had his location tracking from his phone in his pocket and he found us in the crowd by the door, asked us to wait there while he paid for parking, and then directed us to where his car was parked in the parking lot. This summary sounds smoother than what happened in reality, which involved much confusion over why the Uber tracker showed his car in the middle of the street, in the middle of a hoard of people when there were no cars to be seen- all the while people asking us to go in their taxi and/or showing us the Uber app on their phone as if that’s how it worked…
We finally made it to the hotel and could’ve kissed the person at the counter because the place was so nice and we knew this would be the last of our nice hotels. The hotel was right above the beach, so close that, when we opened the curtains in the morning, we only saw ocean. We had both been having stomach issues so we skipped dinner and fell asleep watching Titanic on tv.
Saturday, February 19
The next morning we walked around for a bit before getting breakfast. We went to an outdoor mall next to the hotel to find an ATM and there was a security guard asking to see our vaccine cards and for us to wear double masks. We meandered inland and found a cute little coffee shop and got delicious cappuccinos. Everyone walking on the street was wearing masks so we sipped our caps quickly and then put our masks back on, glaring at gringos who were unmasked and talking loudly.

We strolled through some parks and admired art vendors, lamenting that we couldn’t buy anything because we have no room in our bags. We decided to go to a little cafe for something small (bellies still unable to handle eggs or meat). Carl got a breakfast special: americano, fresh squeezed orange juice, and a grilled cheese sandwich all for 15 sols (about $3.75). I wish my grandpa were still alive so I could brag to him about how cheap we were eating but he’d probably still scoff and think everything was too expensive. I got avocado toast and a ‘lemonade’ which, to my delight, was limeade!

Afterwards we were able to get an Uber back to the airport and, despite traffic, made it on time and boarded. Because of our rebooking and late check in, Carl and I were not sitting next to each other, with him several rows behind me. The flight from Lima to Cusco is about an hour. As we descended I could see the steep, vibrant green peaks of the Andes, speckled with high mountain lakes. At the window seat behind the wing I could see the wings change shape, preparing to land. Just when I expected the sound of the wheels to lower, the plane raised back up again, wings shifted, and we were ascending. This had happened before when we went to the Amazon. In this time before we had circled twice above the airport before landing, presumably because of plane traffic.
This time, it felt like we circled twice and then we seemed to ascend more and go straight for a while. I wondered why we weren’t going down. They made an announcement but I couldn’t understand even the English translation. About 20 minutes later I realized with a drop of my stomach-we were going back to Lima. I prayed that as we descended below the clouds again I’d see those green peaks of Cusco. But, as we broke under the clouds, I could see flat, dry, urban land and…ocean. Not Chévere. I asked my neighbor ‘why we no go Cusco?’ and he rattled something back to me in which I heard ‘mucha lluvia’ : rain. This BOGGLED my mind. Wouldn’t they have checked the weather report before letting us take off from Lima? Were we circling for 20 minutes above Cusco hoping the rain would let up and then gave up? Did we run out of gas?

The plot thickens. Our friend, Karen, had booked her flight after us and was on a seemingly terrible series of flights from Medellín to Bogotá to Lima to Cusco. She had arrived for her layover in Lima just as we had taken off. Well, once we had landed in Lima AGAIN I messaged her, thinking to warn her that her flight from Lima to Cusco scheduled to depart an hour later would also be delayed or canceled. But no. She boarded her plane and took off and made it to Cusco all in less time than we spent waiting in line at the Viva service desk at the Lima airport trying to get a new flight or a refund. In all my days of traveling, this was new.
As we waited in line at the service counter, rumors spread and people grew anxious. We overheard a man leaving the line who said the next earliest flight was 7pm Sunday and that there were likely few of those seats left. We decided to book a new flight for early the next morning (Sunday) through a different budget airline, Sky, with our fingers crossed. We also booked a night at the hotel across the street from the Lima airport and messaged the hostel in Cusco that only 1/3 of us would make it that night.

When we finally got to the desk, the staff person looked fried and she had no patience to speak slower Spanish to us. She conveyed the next flight she could get us would be Monday morning. We asked if we could get a refund instead and she handed us a piece of paper with a list of phone numbers on it (calling Viva air at .25 cent a minute was about the last option we wanted!). We asked if she could at least give us proof that the flight was ‘canceled’ (though I pointed out we had made it to the air above Cusco, just not the ground) so we could file a claim with our travel insurance. She seemed to say if we called the number they could give us proof and then shooed us away while people behind us yelled ‘adelante’ meaning ‘move on already!’
I was dumbstruck that we spent two hours in line – twice as long as a flight to Cusco – just to get a piece of paper with a phone number on it. I don’t think Viva air cares about their reputation for customer service, but this was pretty bad.

However, as a guy behind us pointed out while we were betting over/under on estimated time in line, no one was dead, no one was hurt. Travel delays are the essence of travel and we could laugh and move on. Also, we heard that flights through other airlines had started to book up and get more expensive so we were grateful to have booked ours in line when we did. We also paid about $20 less for the airport hotel because I booked it through Booking.com rather than in person.
We pushed through all the yelling taxi men to literally walk across the street from the airport to the Wyndham, checked in, and were able to get pizza and pisco sours for a late dinner. The pisco sours were surprisingly tasty for an airport hotel and surprisingly STRONG. I said “I must feel it more because of the elevation” and Carl replied “We aren’t even at elevation- we’re still in Lima at sea level!”

Sunday, February 20
Again we were unable to check in online. The error message said ‘an error outside our control had occurred’. We woke up at 3:50am to make sure we could get through the line in time and get the eff on this plane. We flirted with fate as we chose the much shorter of two lines for check in/ baggage drop off and strained to hear why other Americans in the line next to us were arguing with the woman at the ticket counter. Again when we got to the desk they checked our passports and gave us boarding passes without seeming any bit concerned that their online check in process was completely broken. Though perhaps it was because of COVID they needed to see our vaccine card before every single step.
We made it through, boarded, and even found a spot in the overhead compartments for our bags. When we landed I cheered. The woman next to us noticed by joy and said she had also had troubles getting to Cusco.













































































































































